kxh8 Terms and Conditions

1General Provisions

kxh8 is an online betting and casino platform that provides various sports betting, live casino, slots and other gaming services for players in Bangladesh. These terms apply to our website, mobile version and all related services.

By accessing or using the kxh8 platform, you acknowledge the following:

• You have read and understood these terms in full.
• You fully agree to these terms and are bound to comply with them.
• You have also read our privacy policy and responsible gaming policy.
• If you do not agree with any term, you are requested to stop using the platform immediately.

These terms have been written in Bengali and the Bengali version shall be considered final. kxh8 reserves the right to modify these terms at any time, and the updated terms will take effect as soon as they are published on the website.

2Eligibility and Registration

2.1 Age Requirement

To open an account and use services on kxh8, you must be at least 21 (twenty-one) years of age. This platform is intended only for those aged 21 or above. Minors are strictly prohibited from creating or using an account, and any such account found will be closed immediately and all balances may be forfeited.

2.2 Single Account Policy

Only one kxh8 account is permitted per individual, household, home address, email address, device or IP address. Creating multiple accounts will result in all accounts being closed and all deposits and winnings may be forfeited.

2.3 Registration Information

You must provide accurate and truthful information at the time of registration. kxh8 reserves the right to close accounts where false information has been provided. Information required for registration includes:

• Full name (as per national identity card)
• Date of birth
• Active mobile number
• Valid email address
• Current address

3Account Security and Verification

3.1 Password Protection

It is your responsibility to keep your kxh8 account login details (username and password) completely confidential. Sharing this information with anyone else or allowing a third party to use your account is prohibited. kxh8 is not responsible for any loss arising from authorised or unauthorised access to your account.

Tips for account security:

• Use a strong and unique password.
• Change your password regularly.
• Notify us immediately if you notice any suspicious activity.
• Avoid logging in on public devices.

3.2 Identity Verification (KYC)

kxh8 reserves the right to verify your identity at any time. The following documents may be requested before a withdrawal or for security reasons:

• National Identity Card (NID) or passport copy
• Recent utility bill or bank statement (as proof of address)
• Proof of payment method used

If verification documents are not submitted within the specified time, the account may be temporarily suspended.

4Deposits and Withdrawals

4.1 Deposits

Funds can currently be deposited on kxh8 using the following payment methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount for all methods is ৳200 (two hundred taka). There is no specified maximum deposit limit, however a security check may be required.

• Deposits must only be made from your own account.
• Deposits from third-party accounts are prohibited.
• After a successful deposit, funds are generally added to the balance instantly.
• For any issues, please contact us via live chat.

4.2 Withdrawals

The minimum amount for a withdrawal from kxh8 is ৳1,000 (one thousand taka). The standard processing time for withdrawals is 30 minutes to 3 hours.

• Withdrawals can only be made using the same method as the deposit.
• If KYC verification has not been completed, the withdrawal process may be delayed.
• Withdrawals may be restricted if active bonus wagering has not been completed.
• Withdrawals may be put on hold if fraudulent activity is suspected.

5Bonuses and Promotional Offers

5.1 Welcome Bonus

New members on kxh8 have the opportunity to receive a 150% bonus of up to ৳20,000 on their first deposit. Terms for receiving the bonus:

• The bonus amount requires 20 (twenty) times wagering before withdrawal.
• Wagering must be completed in specified game categories and within a specified time period.
• If a withdrawal is requested after receiving the bonus, the bonus may be cancelled.
• The bonus cannot be claimed more than once from a single device or IP address.

5.2 VIP Program

The kxh8 VIP program has three tiers — Bronze, Silver and Gold. A weekly cashback benefit is available at each tier:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.2% weekly cashback

You can advance to a higher VIP tier through regular and active play. The account must remain active and verified to receive cashback benefits.

5.3 General Bonus Terms

• kxh8 reserves the right to modify or cancel bonus offers at any time.
• Using bonus funds to place bets on games outside the bonus offer is prohibited.
• If misuse or manipulation of promotional offers is found, all bonuses and associated winnings will be forfeited.

6Betting and Gaming Rules

6.1 Betting Rules

All bets on kxh8 are placed with real money and once confirmed, a bet cannot be changed or cancelled. If any bet is not processed correctly due to a technical issue, kxh8 reserves the right to void that bet.

6.2 Unfair Advantage

Using any kind of software, bot, algorithm or method to gain an unfair advantage is strictly prohibited. If such activity is detected, all winnings will be forfeited and the account will be permanently closed.

6.3 Technical Errors

If an incorrect payout is made due to a software or hardware fault, kxh8 reserves the right to recover those funds. kxh8's decision on matters relating to "manifest errors" shall be considered final.

7Prohibited Activities

The following activities are strictly prohibited on the kxh8 platform:

• Using the platform for money laundering or illegal transfer of funds
• Unauthorised access to another member's account or attempting to hack it
• Playing games using bots or automated software
• Operating multiple accounts by the same individual
• Bonus abuse or claiming bonuses under multiple identities
• Collusion or illegal arrangement with other players
• Exploiting platform vulnerabilities or bugs for personal gain
• Threatening, harassing or abusive behaviour towards other members

8Account Suspension and Closure

8.1 Closure by kxh8

kxh8 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these terms
• Providing false information or attempting fraud
• Involvement in prohibited activities
• In compliance with a court order or regulatory authority directive
• If the account remains inactive for an extended period

8.2 Closure by Member

You can close your account at any time. It is recommended that you withdraw your balance before closing your account. If you wish to self-exclude as part of responsible gaming, please contact our support team.

9Responsible Gaming

kxh8 takes responsible gaming very seriously. We believe playing for entertainment is perfectly fine, but gambling can lead to addiction. We offer the following features:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Loss Limit: Set a maximum loss limit for a specific period.
• Break Time: Temporarily suspend your account for a set period.
• Self-Exclusion: Close your account for a long-term exclusion.

If you or someone close to you shows signs of gaming addiction, seek professional help immediately. Visit our Responsible Gaming page for more information.

10Privacy & Data Protection

kxh8 places the highest importance on the privacy of your personal information. We keep your data secure using SSL encryption. Please read our Privacy Policy for full details on how your information is collected, used, and stored.

We use your information for the following purposes:

• Account management and identity verification
• Payment processing and fraud prevention
• Meeting legal and regulatory obligations
• Providing customer support
• Platform improvement and personalisation

11Limitation of Liability

Under no circumstances is kxh8 liable for the following:

• Losses caused by internet disconnection or server downtime
• Delays or failures by third-party payment providers
• Losses caused by issues with your device or software
• Losses resulting from unauthorised third-party access to your account
• Unmet expectations regarding the outcome of any game

kxh8's total maximum liability to any member shall not exceed the actual balance held in that member's account.

12Dispute Resolution

If a dispute arises, we prefer to resolve it through discussion. Steps for dispute resolution:

• Step 1: Contact the support team via 24/7 live chat or email.
• Step 2: We will aim to provide an initial response within 48 hours.
• Step 3: Complex disputes may require additional time for a full investigation.

In all disputes, the logs and data held by kxh8 will be considered final evidence. kxh8's decision in resolving disputes is final; however, members always retain the right to escalate a complaint to the relevant authority.

13Changes to Terms

kxh8 reserves the right to modify, add to, or cancel these terms at any time. For significant changes, we will:

• Display a notice on the website.
• Attempt to send a notice to your registered email.

If you continue using the platform after the updated terms have been published on the website, you will be considered to have accepted the new terms. We therefore recommend checking this page regularly.

14Contact

For any questions or comments regarding these terms, you can reach us in the following ways:

• Live Chat: 24/7 support available directly in Bengali.
• Email: [email protected]

Our support team speaks Bengali and is always ready to assist you with any issue.